Terms of Service
Last Updated: August 20, 2026
Welcome to Impervent. These Terms of Service govern your access to and use of our website and your purchase of products offered through our online store.
Please read these Terms of Service carefully before using our website or placing an order. By accessing or using our website, creating an account, or purchasing products from us, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.
If you do not agree with these Terms of Service, please do not use our website or purchase products from us.
1. What These Terms Cover
These Terms of Service explain the terms under which Impervent provides products to customers through our website.
For purposes of these Terms, “we,” “us,” and “our” refer to Impervent, and “you” or “your” refers to the person accessing our website or purchasing our products.
Our website is:
These Terms apply to your use of our website, your purchase of products, payments, shipping, returns, refunds, and other transactions conducted through our online store.
Please review these Terms before placing an order. If you have questions about any provision, please contact us before completing your purchase.
2. Information About Us
Business Name: Impervent
Email: impervent2@outlook.com
Mailing Address:
328 17th Street
Paso Robles, California
United States
If you need assistance with an order, product, return, refund, or other customer service matter, please contact us using the email address above.
We may contact you using the email address, telephone number, or mailing address that you provide when placing an order.
For purposes of these Terms, references to “writing” or “written communication” include communications sent by email.
3. Our Contract With You
3.1 Placing an Order
When you place an order through our website, you are making an offer to purchase the products selected in your order.
After receiving your order, we may send you an order confirmation acknowledging receipt of your order. An order confirmation does not necessarily mean that your order has been accepted.
We reserve the right to review and accept or reject an order for legitimate business reasons.
3.2 When a Contract Is Formed
A contract between you and Impervent is formed when we confirm that your order has been accepted or dispatched, unless otherwise stated at the time of purchase.
If we are unable to accept your order, we will notify you and will refund any payment that has already been collected for the rejected order.
3.3 Orders We May Cancel
As a small business with limited inventory, Impervent reserves the right to cancel or limit orders that appear to involve excessive quantities, repeated duplicate purchases, unusual purchasing patterns, resale activity, or attempts to purchase multiple product variants in quantities that may interfere with availability for other customers.
This may include excessive purchases involving different sizes, colors, models, or product variations.
If we cancel an order for this reason, any amount paid for the canceled portion of the order will be refunded to the original payment method, subject to the applicable payment provider’s processing procedures.
If you have questions regarding an order limitation, please contact:
3.4 Order Numbers
When your order is accepted, we may assign an order number. Please retain your order confirmation and reference your order number when contacting us regarding your purchase.
4. Our Products
We make reasonable efforts to ensure that product descriptions, specifications, photographs, colors, dimensions, and other information displayed on our website are accurate.
However, actual products may vary slightly from images displayed on your device.
Differences may occur because of:
Screen and monitor settings;
Lighting conditions;
Manufacturing processes;
Product batches;
Normal variations in materials;
Photography and image processing.
Product images are provided for illustrative purposes unless expressly stated otherwise.
We do not guarantee that the color displayed on your screen will exactly match the physical color of the product.
5. Product Availability
All products are subject to availability.
We may limit the quantity of products available for purchase or discontinue products at any time.
If a product becomes unavailable after you have placed an order, we will notify you as reasonably practicable and may cancel the unavailable portion of the order and issue a refund for any amount paid for that portion.
6. Your Right to Request Changes to an Order
If you need to change information relating to your order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate your request, but we cannot guarantee that changes can be made after an order has been processed, packed, or shipped.
Depending on the requested change, there may be an adjustment to the purchase price, shipping charges, delivery time, or other order terms.
If we cannot make your requested change, you may be able to cancel the order if it has not yet been processed or shipped, subject to our applicable cancellation and return policies.
7. Changes to Products
We may make reasonable changes to our products where necessary to:
Comply with applicable laws or regulations;
Address manufacturing or supply requirements;
Improve product performance;
Correct errors;
Make minor design or specification improvements.
If a material change substantially affects an order that you have already placed, we will provide notice where reasonably appropriate and may offer available options, including cancellation and refund where applicable.
8. Pricing
Product prices are displayed on our website at the time you place your order.
We make reasonable efforts to ensure that pricing information is accurate. However, errors may occasionally occur.
If we discover a material pricing error after receiving your order, we may contact you and provide you with the option to confirm the order at the correct price or cancel the order.
If the order is canceled due to a pricing error, we will refund amounts paid for the canceled order.
Shipping charges and other applicable charges will be displayed during the checkout process where applicable.
9. Payment
We may accept payment methods displayed during checkout, which may include credit cards, debit cards, PayPal, Klarna, or other payment services made available through our website.
Payment must be successfully authorized before an order is processed or shipped.
By submitting payment information, you represent that you are authorized to use the payment method provided.
Third-party payment providers may apply their own terms, conditions, privacy policies, and processing procedures.
10. Klarna
If Klarna payment options are available at checkout, payment services may be provided by Klarna or its applicable affiliates.
Any financing, installment, or deferred-payment option offered through Klarna is subject to the terms and conditions presented by Klarna during checkout.
Impervent does not control the approval, availability, eligibility requirements, or processing decisions of third-party payment providers.
For questions regarding a Klarna payment plan, please contact Klarna directly using the support information provided by Klarna.
11. Shipping and Delivery
Shipping options, estimated delivery times, and applicable shipping charges will be presented during the ordering or checkout process where available.
Delivery estimates are estimates only and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including:
Severe weather;
Natural disasters;
Transportation disruptions;
Carrier delays;
Customs or governmental actions;
Supply chain disruptions;
Labor disruptions;
Public emergencies;
Incorrect or incomplete delivery information.
If a shipment is delayed due to circumstances outside our reasonable control, we will make reasonable efforts to assist you and provide available shipping information.
Once the product has been delivered to the shipping address provided in your order, responsibility for the product generally passes to you, except where otherwise required by applicable law.
12. Incorrect Shipping Information
You are responsible for providing accurate and complete shipping information.
If you provide an incorrect or incomplete address and the carrier is unable to deliver the package, additional shipping charges may apply for reshipment where permitted by applicable law.
Please contact us promptly if you realize that your shipping information is incorrect.
13. Returns and Refunds
Our return and refund procedures are described in our applicable Returns and Refunds Policy.
If you wish to return a product, please contact:
Unless otherwise required by applicable law or stated in our return policy, products should generally be returned in their original condition and packaging.
Certain products may be excluded from return eligibility where permitted by applicable law, including products that are:
Personalized or custom-made;
Clearly marked as final sale;
Damaged after delivery through customer misuse or improper handling;
Used or altered in a manner that prevents resale;
Otherwise excluded by applicable law or the applicable return policy.
Nothing in these Terms limits any non-waivable rights or remedies that you may have under applicable federal or state law.
14. Changes of Mind and Voluntary Returns
Impervent may offer voluntary returns for eligible products even when a return is not legally required.
Any voluntary return period, eligibility requirements, return shipping responsibilities, restocking charges, and refund procedures will be described in the applicable return policy or at checkout.
If you are returning an item because you changed your mind, the product may need to be returned unused, in resalable condition, and with its original packaging and accessories, subject to applicable law.
15. Exchanges
Unless otherwise stated on the product page or in our return policy, Impervent does not guarantee direct product exchanges.
If you need a different size, color, model, or product variation, you may be required to return the original product and place a new order.
16. Store Credit
Where permitted, Impervent may offer store credit instead of a monetary refund.
Store credit may be issued electronically and may be subject to an expiration period disclosed when the store credit is issued.
Unless otherwise required by law, store credit is not redeemable for cash and may only be used for eligible purchases through our website.
If a refund is issued for an order originally paid using store credit, the refund may be returned as store credit rather than cash, subject to applicable law.
17. Defective, Damaged, or Misdescribed Products
If you receive a product that is defective, damaged during delivery, materially different from the product description, or otherwise does not conform to the applicable purchase agreement, please contact us promptly at:
Please provide:
Your name;
Order number;
Product name;
Description of the issue;
Photographs or other supporting information where appropriate.
We will review the issue and, where appropriate, provide an available remedy consistent with applicable law and our policies.
Depending on the circumstances, available remedies may include repair, replacement, refund, or another appropriate resolution.
Nothing in these Terms limits rights or remedies that cannot lawfully be excluded under applicable law.
18. When We May Cancel or End an Order
We may cancel or terminate an order where permitted by applicable law, including circumstances involving:
Product unavailability;
Material pricing or listing errors;
Fraudulent or unauthorized transactions;
Payment failure;
Abuse of promotional offers;
Excessive or unusual quantities;
Resale activity that violates applicable purchase restrictions;
Incorrect customer information;
Violation of these Terms;
Legal or regulatory requirements.
If we cancel an order after receiving payment, we will generally refund the amount paid for the canceled order, subject to applicable law.
19. Your Responsibilities
When using our website, you agree that you will:
Provide accurate and current information;
Use the website for lawful purposes;
Not interfere with the operation or security of the website;
Not attempt to gain unauthorized access to our systems;
Not use automated methods to scrape or collect website information without permission;
Not engage in fraudulent transactions;
Not misuse promotions, discounts, or other offers;
Not infringe the rights of Impervent or third parties.
20. Website Access
Our website is provided for your personal and lawful use.
We may modify, suspend, restrict, or discontinue any part of the website at any time, including product listings, features, functionality, or availability.
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Temporary interruptions may occur because of maintenance, technical problems, security issues, third-party service interruptions, or circumstances beyond our reasonable control.
21. Intellectual Property Rights
Unless otherwise stated, the content available on our website, including text, photographs, graphics, logos, designs, product descriptions, layouts, videos, software, and other materials, is owned by or licensed to Impervent and may be protected by applicable intellectual property laws.
You may access and use website content for your personal, non-commercial use in connection with shopping on our website.
You may not, without our prior written permission:
Copy substantial portions of our website;
Reproduce our content for commercial purposes;
Modify or distribute our materials;
Republish website content;
Use our trademarks or branding;
Create derivative commercial materials from our content.
22. Website Information and No Reliance
We make reasonable efforts to maintain accurate information on our website.
However, website content may contain typographical errors, omissions, outdated information, or other inaccuracies.
Product information, availability, pricing, and other website content may change without notice.
Information on the website is provided for general informational purposes and should not be treated as professional, legal, financial, medical, or other specialized advice.
23. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites, payment services, shipping providers, social media platforms, or other external services.
Third-party websites and services are operated independently from Impervent.
We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.
Your use of third-party services may be subject to separate terms and privacy policies established by those third parties.
24. Limitation of Liability
To the maximum extent permitted by applicable law, Impervent will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of our website or purchase of products, including loss of profits, loss of business, loss of data, or business interruption.
To the maximum extent permitted by law, our total liability arising from an order or product will not exceed the amount you actually paid for the specific product or order giving rise to the claim.
These limitations do not apply to liability that cannot legally be limited or excluded under applicable law, including certain liabilities for fraud, willful misconduct, or personal injury caused by negligence where such limitation is prohibited by law.
25. Products for Personal Use
Unless expressly authorized by Impervent, our products are intended for personal and household use.
You agree not to purchase products for unlawful purposes or in violation of applicable laws.
If a product is intended for a particular use, please review the product description and instructions before use.
26. No Warranty Beyond Applicable Law
To the maximum extent permitted by applicable law, website services and information are provided on an “as available” and “as is” basis.
We do not make warranties beyond those expressly provided or those warranties that cannot legally be excluded.
Nothing in these Terms excludes or limits any consumer warranty, guarantee, or protection that cannot lawfully be excluded under applicable federal or state law.
27. Privacy
Your privacy is important to us.
Information collected through our website is handled according to our Privacy Policy.
By using our website, you acknowledge that your information may be collected, used, stored, and processed as described in our Privacy Policy and as permitted by applicable law.
28. Fraud Prevention and Security
We may use reasonable security and fraud-prevention measures to protect our customers, our business, payment transactions, and our website.
We reserve the right to delay, review, restrict, or cancel transactions that we reasonably believe may involve fraud, unauthorized activity, abuse, or other unlawful conduct.
29. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be posted on our website with a revised “Last Updated” date.
Unless otherwise required by law, changes will apply to future use of the website and future purchases.
The Terms in effect at the time you place an order will generally govern that transaction, unless applicable law requires otherwise.
30. Governing Law
These Terms of Service are governed by the laws of the State of California and applicable federal laws of the United States, without regard to conflict-of-law principles that would require the application of another jurisdiction’s laws.
To the extent permitted by applicable law, disputes relating to these Terms or your use of our website will be subject to the jurisdiction of the appropriate state or federal courts located in California.
Nothing in this section prevents a consumer from exercising rights that cannot lawfully be waived under the laws applicable to that consumer.
31. Dispute Resolution
If you have a dispute or concern regarding an order or our services, please contact us first so that we can attempt to resolve the matter informally.
You may contact us at:
We will make reasonable efforts to review and resolve legitimate customer complaints.
Where applicable, you may also have rights to pursue claims through governmental agencies, consumer protection authorities, courts, arbitration, or other dispute-resolution mechanisms available under applicable law.
32. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce that provision later.
Any waiver must be made in accordance with applicable law.
33. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
34. Assignment
We may transfer or assign our rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, corporate restructuring, or other legitimate business transaction.
You may not transfer your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.
35. Entire Agreement
These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Impervent concerning your use of our website and purchase of products.
If there is a conflict between these Terms and a specific product or order policy, the specific policy may control to the extent stated in that policy and permitted by applicable law.
36. Contact Us
If you have questions about these Terms of Service, your order, our products, or our policies, please contact us:
Impervent
Email: impervent2@outlook.com
Mailing Address:
328 17th Street
Paso Robles, California
United States
Website: www.impervent.com
We will make reasonable efforts to respond to customer inquiries in a timely manner.
TERMS OF USE OF SITE
37. Our Site
Our website, www.impervent.com, is operated by Impervent.
By accessing or using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.
38. Permitted Use
You may use our website for lawful personal and shopping purposes.
You may not use the website:
For fraudulent purposes;
To violate applicable laws;
To interfere with website operation;
To attempt unauthorized access;
To distribute malicious software;
To collect information about other users without authorization;
To infringe intellectual property rights;
To conduct unauthorized commercial activities;
To engage in conduct that may damage our website, systems, customers, or business.
39. Intellectual Property
All intellectual property rights in the website and its content are owned by or licensed to Impervent unless otherwise stated.
Unauthorized reproduction, distribution, modification, or commercial use of website content is prohibited.
Nothing in these Terms grants you ownership of our intellectual property.
40. Accuracy of Information
We attempt to keep information on the website accurate and current, but we do not guarantee that every piece of information will always be complete, accurate, or up to date.
We may correct errors and update information without prior notice.
41. Website Availability
We do not guarantee that our website or any portion of it will be continuously available.
We may temporarily suspend access for maintenance, security updates, technical issues, upgrades, or other legitimate reasons.
We are not responsible for interruptions caused by events outside our reasonable control.
42. Viruses and Security
We take reasonable measures to protect our website; however, we cannot guarantee that the website will always be free from viruses, malware, security vulnerabilities, or other harmful components.
You are responsible for using appropriate security measures on your device and network.
43. Limitation of Website Liability
To the maximum extent permitted by applicable law, Impervent will not be responsible for losses arising solely from your use of or inability to use the website, reliance on website content, temporary website interruptions, third-party websites, or technical issues beyond our reasonable control.
Nothing in these Terms excludes liability that cannot legally be excluded.
44. Applicable Law
These Website Terms of Use are governed by applicable federal laws of the United States and the laws of the State of California.
To the extent permitted by law, applicable disputes will be handled by courts with appropriate jurisdiction in California.
45. Contact Information
For questions regarding these Terms of Service, please contact:
Impervent
Email: impervent2@outlook.com
Address: 328 17th Street, Paso Robles, California, United States
Website: www.impervent.com
Last Updated: August 20, 2026